I should seriously stop reading "people management" books from USA companies/people... like this one. The cultural differences (both in life and work) are a real thing. I don't find it worth taking into account the Signal-to-noise Ratio that I usually find in them. I often find too much praise for individualism, workaholism, and "meritocracy", among other things... And this book is not an exception, sorry to say :-/

From my point of view, there are a few good ideas in this book, but for each good one, I have found other nine "not so good ones", so I wouldn't dare to recommend it. I would better recommend reading "Nonviolent Communication", for example.